Privacy Policy

Effective Date: 1/7/2023

Last Updated: 1/10/2025

1. Introduction

Linda Q Aesthetics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our Booking System.

By using the Service, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

a. User Information

  • Full name

  • Contact details (email address, phone number)

  • Date of birth (if applicable)

  • Appointment history

  • Care-related notes or preferences

b. Health-Related Information

  • Relevant non-surgical health information (e.g., allergies, past procedures)

  • Notes shared with or by your nurse

  • Any information voluntarily provided by you

Note: We only collect limited health-related data necessary for non-surgical care coordination.

c. Nurse or Practitioner Information

  • Full name and credentials

  • Availability and scheduling data

  • Communications with clients

d. Technical Information

  • IP address

  • Device information

  • Browser type and usage statistics

3. How We Use Your Information

We may use your information to:

  • Facilitate bookings with nurses

  • Send confirmations, reminders, or service notifications

  • Customize and improve the user experience

  • Comply with legal and regulatory requirements

  • Protect the integrity and security of our platform

4. Information Sharing

We do not sell your data. We may share it with:

  • Nurses or Providers – Only the information necessary for your care

  • Service Providers – Technology vendors under confidentiality agreements

  • Legal Authorities – If required by law or legal process

5. Data Retention

We keep your data only as long as needed for:

  • Providing services

  • Legal compliance

  • Business and recordkeeping purposes

You may request deletion of your data at any time (see Section 7).

6. Data Security

We use appropriate technical and organizational safeguards, including:

  • HTTPS encryption

  • Secure databases

  • Access control protocols

While we strive to protect your data, no system is completely secure.

7. Your Rights

You may have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent at any time

To make a request, please contact us.

8. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect data from children. If we learn that we have, we will delete it immediately.

9. International Users

Your data may be transferred to and stored in Australia. By using our Service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this policy periodically. The "Effective Date" will reflect the latest changes. Continued use of the Service after updates implies acceptance.

11. Contact Us

If you have questions or requests regarding this policy, contact us at:

Linda Q Aesthetics
Email: hello@lindaqartistry.com.au
Phone: 0423654659
Address: 108 Ingleburn Road Leppington